Frequently Asked Questions

-How do I rent from Secure Storage?
Simply give us a call at 715-235-RENT (7368) and set up an appointment to go through and sign the lease.
-How long are your leases?
All of our leases are month to month with a one month minimum.  Monthly payments are due the first of each month.
-Do I supply my own lock?
Yes, for added security we suggest using a round disk type lock.
-Do I have 24 hour access to my unit?
You can access your unit 24 hours a day.  Each renter is given a security card that allows them to open the front gate.
-What is the security deposit for?
We charge a security deposit equal to one months rent at the time the lease is signed.  You will get this back when you move out of the unit and return the gate key card.
-What if I lose my gate key card?
If you lose your gate key card, give us a call to replace it.  There will be a $10 replacement fee for a lost card.  If you find your card at a later time, simply return the extra card and we will refund your $10.
-Do you take credit cards?
We accept credit cards as well as checks, cash and ACH.  You can pay your rent and set up automated payments via our website.  You can also mail payment to Secure Storage, PO Box 117, Menomonie, WI 54751 or put in payment drop box located on site.
-Do you have storage for campers and RVs?
We have a limited amount of outdoor storage for campers and RVs.  Call us to check for openings.
-Do you have pallets?
We have pallets at various locations in facility that are free to use.
-How can I contact you?
Via email at securestoragemenomonie@gmail.com or by phone at 715-235-RENT (7368).